{"id":11,"date":"2024-05-03T09:00:40","date_gmt":"2024-05-03T08:00:40","guid":{"rendered":"https:\/\/vlatelie.com\/?page_id=11"},"modified":"2025-07-25T13:48:52","modified_gmt":"2025-07-25T16:48:52","slug":"return-and-refund-policy","status":"publish","type":"page","link":"https:\/\/vlatelie.com\/en\/return-and-refund-policy\/","title":{"rendered":"Return and refund policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"11\" class=\"elementor elementor-11\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-04d6de2 e-flex e-con-boxed e-con e-parent\" data-id=\"04d6de2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-a0e064e e-grid e-con-boxed e-con e-child\" data-id=\"a0e064e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8d1fd3e elementor-widget elementor-widget-image\" data-id=\"8d1fd3e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" data-src=\"https:\/\/vlatelie.com\/wp-content\/uploads\/elementor\/thumbs\/boxes-r9a2wsnjdel7263notrg90dhadee4ug2bdyytzc1ju.png\" title=\"boxes\" alt=\"boxes\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" style=\"--smush-placeholder-width: 200px; --smush-placeholder-aspect-ratio: 200\/201;\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1a9e199 elementor-widget elementor-widget-icon-box\" data-id=\"1a9e199\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tReturns and refunds\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tAny product purchased on our website can be returned within 14 days of receipt, provided it is in perfect condition, has not been used and is in its original packaging.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-43a5e12 e-con-full e-flex e-con e-child\" data-id=\"43a5e12\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-9b71167 e-con-full e-flex e-con e-child\" data-id=\"9b71167\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-816de28 elementor-drop-cap-yes elementor-drop-cap-view-default elementor-widget elementor-widget-text-editor\" data-id=\"816de28\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;drop_cap&quot;:&quot;yes&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Thank you for choosing vlateli\u00ea for your handicraft, esoteric and accessory needs. We are committed to ensuring your satisfaction with your purchases from us. However, we understand that sometimes things may not turn out as expected. This refund and returns policy aims to provide clear guidelines on how to proceed in the event of a return or refund of products purchased on our site.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-71d8231 elementor-widget elementor-widget-toggle\" data-id=\"71d8231\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1191\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1191\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-caret-right\" viewbox=\"0 0 192 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 384.662V127.338c0-17.818 21.543-26.741 34.142-14.142l128.662 128.662c7.81 7.81 7.81 20.474 0 28.284L34.142 398.804C21.543 411.404 0 402.48 0 384.662z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Product returns<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1191\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1191\"><ul><li>Any product purchased on our website can be returned within 14 days of receipt, provided it is in perfect condition, has not been used and is in its original packaging;<\/li><li>The buyer is responsible for paying the transport fees associated with the return of the product;<\/li><li>To start the returns process, please contact us via our customer support e-mail address <a href=\"mailto:suporte@vlatelie.com\">suporte@vlatelie.com<\/a> providing the order number and the reason for the return. Our support team will contact you with detailed instructions on how to proceed with the return;<\/li><li>Once we have received the returned product and checked its condition, we will begin the refund process.<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1192\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1192\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-caret-right\" viewbox=\"0 0 192 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 384.662V127.338c0-17.818 21.543-26.741 34.142-14.142l128.662 128.662c7.81 7.81 7.81 20.474 0 28.284L34.142 398.804C21.543 411.404 0 402.48 0 384.662z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Refunds<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1192\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1192\"><ul><li>The refund will be processed within 3 working days of receiving and analysing the returned product.<\/li><li>The refund will be issued via the same payment method used for the original purchase.<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1193\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1193\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-caret-right\" viewbox=\"0 0 192 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 384.662V127.338c0-17.818 21.543-26.741 34.142-14.142l128.662 128.662c7.81 7.81 7.81 20.474 0 28.284L34.142 398.804C21.543 411.404 0 402.48 0 384.662z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Defective or damaged products<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1193\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1193\"><ul><li>If the product received is damaged or defective, please contact us immediately after receiving it, providing clear photos of the damaged or defective item.<\/li><li>We will endeavour to resolve the problem as quickly as possible, offering you the option of replacing the product or a full refund.<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e57f59c elementor-widget elementor-widget-text-editor\" data-id=\"2e57f59c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If you have any questions or need further assistance regarding our refund and returns policy, please do not hesitate to contact us via our customer support e-mail address. <a href=\"mailto:geral@vlatelie.com\">geral@vlatelie.com<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8775058 e-con-full elementor-hidden-tablet elementor-hidden-mobile e-flex e-con e-child\" data-id=\"8775058\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-e4eed57 e-con-full e-flex e-con e-child\" data-id=\"e4eed57\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-434f744 elementor-nav-menu--dropdown-none elementor-widget elementor-widget-nav-menu\" data-id=\"434f744\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;vertical&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;svg aria-hidden=\\&quot;true\\&quot; class=\\&quot;e-font-icon-svg e-fas-caret-down\\&quot; viewBox=\\&quot;0 0 320 512\\&quot; xmlns=\\&quot;http:\\\/\\\/www.w3.org\\\/2000\\\/svg\\&quot;&gt;&lt;path d=\\&quot;M31.3 192h257.3c17.8 0 26.7 21.5 14.1 34.1L174.1 354.8c-7.8 7.8-20.5 7.8-28.3 0L17.2 226.1C4.6 213.5 13.5 192 31.3 192z\\&quot;&gt;&lt;\\\/path&gt;&lt;\\\/svg&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;}}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Policies\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-background e--animation-fade\">\n\t\t\t\t<ul id=\"menu-1-434f744\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-privacy-policy menu-item-16257\"><a rel=\"privacy-policy\" href=\"https:\/\/vlatelie.com\/en\/privacy-policy\/\" class=\"elementor-item\">Privacy Policy<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-16220\"><a href=\"https:\/\/vlatelie.com\/en\/terms-and-conditions-2\/\" class=\"elementor-item\">Terms and conditions<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-16221\"><a href=\"https:\/\/vlatelie.com\/en\/cookie-policy\/\" class=\"elementor-item\">Cookie policy<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-16218\"><a href=\"https:\/\/vlatelie.com\/en\/shipping-and-delivery\/\" class=\"elementor-item\">Shipping and delivery policy<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-16219\"><a href=\"https:\/\/vlatelie.com\/en\/return-and-refund-policy\/\" class=\"elementor-item\">Return and refund policy<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-434f744\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-privacy-policy menu-item-16257\"><a rel=\"privacy-policy\" href=\"https:\/\/vlatelie.com\/en\/privacy-policy\/\" class=\"elementor-item\" tabindex=\"-1\">Privacy Policy<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-16220\"><a href=\"https:\/\/vlatelie.com\/en\/terms-and-conditions-2\/\" class=\"elementor-item\" tabindex=\"-1\">Terms and conditions<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-16221\"><a href=\"https:\/\/vlatelie.com\/en\/cookie-policy\/\" class=\"elementor-item\" tabindex=\"-1\">Cookie policy<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-16218\"><a href=\"https:\/\/vlatelie.com\/en\/shipping-and-delivery\/\" class=\"elementor-item\" tabindex=\"-1\">Shipping and delivery policy<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-16219\"><a href=\"https:\/\/vlatelie.com\/en\/return-and-refund-policy\/\" class=\"elementor-item\" tabindex=\"-1\">Return and refund policy<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-18cae033 e-flex e-con-boxed e-con e-parent\" data-id=\"18cae033\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Devolu\u00e7\u00e3o e Reembolso Qualquer produto adquirido em nosso site pode ser devolvido dentro de 14 dias a partir da data de recebimento, desde que esteja em perfeitas condi\u00e7\u00f5es, n\u00e3o tenha sido utilizado e esteja na embalagem original. Agradecemos por escolher vlateli\u00ea para suas necessidades de produtos de artesanato, produtos esot\u00e9ricos e acess\u00f3rios. Estamos comprometidos em [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-11","page","type-page","status-publish","hentry"],"blocksy_meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Pol\u00edtica de devolu\u00e7\u00e3o e reembolso - VLAteli\u00ea e Ateli\u00ea da Decora\u00e7\u00e3o<\/title>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edtica de devolu\u00e7\u00e3o e reembolso\" \/>\n<meta property=\"og:description\" content=\"Devolu\u00e7\u00e3o e Reembolso Qualquer produto adquirido em nosso site pode ser devolvido dentro de 14 dias a partir da data de recebimento, desde que esteja em perfeitas condi\u00e7\u00f5es, n\u00e3o tenha sido utilizado e esteja na embalagem original. Agradecemos por escolher vlateli\u00ea para suas necessidades de produtos de artesanato, produtos esot\u00e9ricos e acess\u00f3rios. Estamos comprometidos em [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/vlatelie.com\/en\/return-and-refund-policy\/\" \/>\n<meta property=\"og:site_name\" content=\"VLAteli\u00ea e Ateli\u00ea da Decora\u00e7\u00e3o\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ateliedadecora\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-25T16:48:52+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/vlatelie.com\/wp-content\/uploads\/elementor\/thumbs\/boxes-r9a2wsnjdel7263notrg90dhadee4ug2bdyytzc1k4.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/vlatelie.com\/politica-de-devolucao-e-reembolso\/\",\"url\":\"https:\/\/vlatelie.com\/politica-de-devolucao-e-reembolso\/\",\"name\":\"Pol\u00edtica de devolu\u00e7\u00e3o e reembolso - VLAteli\u00ea e Ateli\u00ea da Decora\u00e7\u00e3o\",\"isPartOf\":{\"@id\":\"https:\/\/vlatelie.com\/es\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/vlatelie.com\/politica-de-devolucao-e-reembolso\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/vlatelie.com\/politica-de-devolucao-e-reembolso\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/vlatelie.com\/wp-content\/uploads\/elementor\/thumbs\/boxes-r9a2wsnjdel7263notrg90dhadee4ug2bdyytzc1k4.png\",\"datePublished\":\"2024-05-03T08:00:40+00:00\",\"dateModified\":\"2025-07-25T16:48:52+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/vlatelie.com\/politica-de-devolucao-e-reembolso\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/vlatelie.com\/politica-de-devolucao-e-reembolso\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/vlatelie.com\/politica-de-devolucao-e-reembolso\/#primaryimage\",\"url\":\"https:\/\/vlatelie.com\/wp-content\/uploads\/elementor\/thumbs\/boxes-r9a2wsnjdel7263notrg90dhadee4ug2bdyytzc1k4.png\",\"contentUrl\":\"https:\/\/vlatelie.com\/wp-content\/uploads\/elementor\/thumbs\/boxes-r9a2wsnjdel7263notrg90dhadee4ug2bdyytzc1k4.png\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/vlatelie.com\/politica-de-devolucao-e-reembolso\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"In\u00edcio\",\"item\":\"https:\/\/vlatelie.com\/fr\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Pol\u00edtica de devolu\u00e7\u00e3o e reembolso\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/vlatelie.com\/es\/#website\",\"url\":\"https:\/\/vlatelie.com\/es\/\",\"name\":\"VLAteli\u00ea e Ateli\u00ea da Decora\u00e7\u00e3o\",\"description\":\"Onde cada pe\u00e7a conta uma hist\u00f3ria\",\"publisher\":{\"@id\":\"https:\/\/vlatelie.com\/es\/#organization\"},\"alternateName\":\"VLAteli\u00ea\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/vlatelie.com\/es\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/vlatelie.com\/es\/#organization\",\"name\":\"VLAteli\u00ea e Ateli\u00ea da Decora\u00e7\u00e3o\",\"url\":\"https:\/\/vlatelie.com\/es\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/vlatelie.com\/es\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/vlatelie.com\/wp-content\/uploads\/2024\/03\/logo_vlatelie_pink.svg\",\"contentUrl\":\"https:\/\/vlatelie.com\/wp-content\/uploads\/2024\/03\/logo_vlatelie_pink.svg\",\"width\":377,\"height\":127,\"caption\":\"VLAteli\u00ea e Ateli\u00ea da Decora\u00e7\u00e3o\"},\"image\":{\"@id\":\"https:\/\/vlatelie.com\/es\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/ateliedadecora\",\"https:\/\/www.instagram.com\/ateliedadecora\"],\"hasMerchantReturnPolicy\":{\"@type\":\"MerchantReturnPolicy\",\"merchantReturnLink\":\"https:\/\/vlatelie.com\/en\/return-and-refund-policy\/\"}}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Return and refund policy - VLAteli\u00ea and Ateli\u00ea da Decora\u00e7\u00e3o","robots":{"index":"noindex","follow":"nofollow"},"og_locale":"en_GB","og_type":"article","og_title":"Pol\u00edtica de devolu\u00e7\u00e3o e reembolso","og_description":"Devolu\u00e7\u00e3o e Reembolso Qualquer produto adquirido em nosso site pode ser devolvido dentro de 14 dias a partir da data de recebimento, desde que esteja em perfeitas condi\u00e7\u00f5es, n\u00e3o tenha sido utilizado e esteja na embalagem original. Agradecemos por escolher vlateli\u00ea para suas necessidades de produtos de artesanato, produtos esot\u00e9ricos e acess\u00f3rios. Estamos comprometidos em [&hellip;]","og_url":"https:\/\/vlatelie.com\/en\/return-and-refund-policy\/","og_site_name":"VLAteli\u00ea e Ateli\u00ea da Decora\u00e7\u00e3o","article_publisher":"https:\/\/www.facebook.com\/ateliedadecora","article_modified_time":"2025-07-25T16:48:52+00:00","og_image":[{"url":"https:\/\/vlatelie.com\/wp-content\/uploads\/elementor\/thumbs\/boxes-r9a2wsnjdel7263notrg90dhadee4ug2bdyytzc1k4.png","type":"","width":"","height":""}],"twitter_card":"summary_large_image","twitter_misc":{"Estimated reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/vlatelie.com\/politica-de-devolucao-e-reembolso\/","url":"https:\/\/vlatelie.com\/politica-de-devolucao-e-reembolso\/","name":"Return and refund policy - VLAteli\u00ea and Ateli\u00ea da Decora\u00e7\u00e3o","isPartOf":{"@id":"https:\/\/vlatelie.com\/es\/#website"},"primaryImageOfPage":{"@id":"https:\/\/vlatelie.com\/politica-de-devolucao-e-reembolso\/#primaryimage"},"image":{"@id":"https:\/\/vlatelie.com\/politica-de-devolucao-e-reembolso\/#primaryimage"},"thumbnailUrl":"https:\/\/vlatelie.com\/wp-content\/uploads\/elementor\/thumbs\/boxes-r9a2wsnjdel7263notrg90dhadee4ug2bdyytzc1k4.png","datePublished":"2024-05-03T08:00:40+00:00","dateModified":"2025-07-25T16:48:52+00:00","breadcrumb":{"@id":"https:\/\/vlatelie.com\/politica-de-devolucao-e-reembolso\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/vlatelie.com\/politica-de-devolucao-e-reembolso\/"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/vlatelie.com\/politica-de-devolucao-e-reembolso\/#primaryimage","url":"https:\/\/vlatelie.com\/wp-content\/uploads\/elementor\/thumbs\/boxes-r9a2wsnjdel7263notrg90dhadee4ug2bdyytzc1k4.png","contentUrl":"https:\/\/vlatelie.com\/wp-content\/uploads\/elementor\/thumbs\/boxes-r9a2wsnjdel7263notrg90dhadee4ug2bdyytzc1k4.png"},{"@type":"BreadcrumbList","@id":"https:\/\/vlatelie.com\/politica-de-devolucao-e-reembolso\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"In\u00edcio","item":"https:\/\/vlatelie.com\/fr\/"},{"@type":"ListItem","position":2,"name":"Pol\u00edtica de devolu\u00e7\u00e3o e reembolso"}]},{"@type":"WebSite","@id":"https:\/\/vlatelie.com\/es\/#website","url":"https:\/\/vlatelie.com\/es\/","name":"VLAteli\u00ea and Ateli\u00ea da Decora\u00e7\u00e3o","description":"Where each piece tells a story","publisher":{"@id":"https:\/\/vlatelie.com\/es\/#organization"},"alternateName":"VLAteli\u00ea","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/vlatelie.com\/es\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/vlatelie.com\/es\/#organization","name":"VLAteli\u00ea and Ateli\u00ea da Decora\u00e7\u00e3o","url":"https:\/\/vlatelie.com\/es\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/vlatelie.com\/es\/#\/schema\/logo\/image\/","url":"https:\/\/vlatelie.com\/wp-content\/uploads\/2024\/03\/logo_vlatelie_pink.svg","contentUrl":"https:\/\/vlatelie.com\/wp-content\/uploads\/2024\/03\/logo_vlatelie_pink.svg","width":377,"height":127,"caption":"VLAteli\u00ea e Ateli\u00ea da Decora\u00e7\u00e3o"},"image":{"@id":"https:\/\/vlatelie.com\/es\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/ateliedadecora","https:\/\/www.instagram.com\/ateliedadecora"],"hasMerchantReturnPolicy":{"@type":"MerchantReturnPolicy","merchantReturnLink":"https:\/\/vlatelie.com\/en\/return-and-refund-policy\/"}}]}},"_links":{"self":[{"href":"https:\/\/vlatelie.com\/en\/wp-json\/wp\/v2\/pages\/11","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vlatelie.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vlatelie.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vlatelie.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/vlatelie.com\/en\/wp-json\/wp\/v2\/comments?post=11"}],"version-history":[{"count":0,"href":"https:\/\/vlatelie.com\/en\/wp-json\/wp\/v2\/pages\/11\/revisions"}],"wp:attachment":[{"href":"https:\/\/vlatelie.com\/en\/wp-json\/wp\/v2\/media?parent=11"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}