This privacy statement was last updated on 07/04/2024 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.
In this privacy statement, we explain what we do with the data we obtain about you via https://vlatelie.com/en. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:
- we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
- we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
- we first request your explicit consent to process your personal data in cases requiring your consent;
- we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
- we respect your right to access your personal data or have it corrected or deleted, at your request.
If you have any questions, or want to know exactly what data we keep from you, please contact us.
1. Purpose, data and retention period
We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)1.1 Payments
1.1 Payments
For this purpose we use the following data:
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- IP address
The basis on which we may process these data is:
retention period
We retain this data until the service is terminated.
1.2 Registering an account
1.2 Registering an account
For this purpose we use the following data:
- A first and last name
- An email address
- IP address
The basis on which we may process these data is:
retention period
We retain this data until the service is terminated.
1.3 Newsletters
1.3 Newsletters
For this purpose we use the following data:
- An email address
- A first and last name
The basis on which we may process these data is:
retention period
We retain this data until the service is terminated.
1.4 To support services or products that a customer wants to buy or has purchased
1.4 To support services or products that a customer wants to buy or has purchased
For this purpose we use the following data:
- A first and last name
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- IP address
The basis on which we may process these data is:
retention period
We retain this data until the service is terminated.
1.5 Compiling and analyzing statistics for website improvement.
1.5 Compiling and analyzing statistics for website improvement.
For this purpose we use the following data:
- IP address
The basis on which we may process these data is:
retention period
We retain this data until the service is terminated.
1.6 Deliveries
1.6 Deliveries
For this purpose we use the following data:
- A first and last name
- A home or other physical address, including street name and name of a city or town
- A telephone number
The basis on which we may process these data is:
retention period
We retain this data until the service is terminated.
2. Sharing with other parties
We only share or disclose this data to processors for the following purposes:
3. Cookies
Our website uses cookies. For more information about cookies, please refer to our Cookie Policy.
4. Disclosure practices
We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.
If our website or organization is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.
5.Security
We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorised access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.
6. Third-party websites
This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.
7. Amendments to this privacy statement
We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.
8. Accessing and modifying your data
If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:
- You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
- Right of access: You have the right to access your personal data that is known to us.
- Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
- If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
- Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
- Right to object: you can object to the processing of your data. We comply with this, unless there are justified grounds for processing.
Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.
9. Submitting a complaint
If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Data Protection Authority.
10. Contact details
VLAteliê
Rua da Casa do Povo, 87, 2080-222, Almeirim, Portugal
Portugal
Web site: https://vlatelie.com/en
Email: geral@vlatelie.com
Phone number: 914470085
annex
WooCommerce
This example includes the basics of what personal data your store may be collecting, storing and sharing, as well as who may have access to that data. Depending on the active settings and which additional plugins are used, the specific information shared by your store will vary. We recommend consulting with an attorney when deciding what information to disclose in your privacy policy.
We collect information about you during the checkout process in our store.
What we collect and store
As you visit our website, we will record:
- Products you've viewed: We'll use this, for example, to show products you've recently viewed
- Location, IP address and browser type: we will use this to estimate taxes and transportation
- Shipping address: we will ask you to, for example, estimate shipping costs before placing an order!
We also use cookies to maintain the contents of your cart while you browse our website.
Note: you may want to detail your cookie policy in more detail, and link to that section from here.
When purchasing from our store, you will be asked for information such as your name, billing address, shipping address, email address, telephone number, credit card and payment details, and other optional account information such as username and password. This information will be used for purposes such as:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Payment processing and fraud prevention
- Set up your account for our store
- Comply with all legal obligations we have, such as calculating taxes
- Improve our store’s offerings
- Send you marketing messages if you wish to receive them
If you create an account, we save your name, address, email and telephone number, which will be used to fill in your details for future orders.
In general, we store information about you for as long as we need that data for the reasons we collect it, and we are not required by law to continue to keep it. For example, we will store information for XXX years for tax and accounting purposes. This includes your name, email address, billing and shipping address.
We save comments or ratings.
Who on our team has access
Our team members have access to the information you provide to us. For example, store administrators and managers can access:
- Order information, what you purchased, when you purchased it and where it will be sent, and
- Customer information such as name, email and billing and shipping address.
Our team members have access to this information to fulfill orders, process returns and support customers.
What we share with others
In this section, you must list who you share the data with and for what purpose. This may include, but may not be limited to, Analytics, marketing, payment platforms, transportation providers, and third-party integrations.
We share information with third parties who help us process your orders; for example --
Payments
In this subsection, you should list the third-party payment processors you use to make payments on your store, as they may handle customer data. We have included PayPal as an example, you should remove it if you are not using PayPal.
We accept payments via PayPal. When processing payments, some of your data is sent to PayPal, which is information necessary to process and manage the payment, such as the order total and billing information.
Please see the PayPal Privacy Policy for more information.
WooCommerce
This example includes the basics of what personal data your store may be collecting, storing and sharing, as well as who may have access to that data. Depending on the active settings and which additional plugins are used, the specific information shared by your store will vary. We recommend consulting with an attorney when deciding what information to disclose in your privacy policy.
We collect information about you during the checkout process in our store.
What we collect and store
As you visit our website, we will record:
- Products you've viewed: We'll use this, for example, to show products you've recently viewed
- Location, IP address and browser type: we will use this to estimate taxes and transportation
- Shipping address: we will ask you to, for example, estimate shipping costs before placing an order!
We also use cookies to maintain the contents of your cart while you browse our website.
Note: you may want to detail your cookie policy in more detail, and link to that section from here.
When purchasing from our store, you will be asked for information such as your name, billing address, shipping address, email address, telephone number, credit card and payment details, and other optional account information such as username and password. This information will be used for purposes such as:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Payment processing and fraud prevention
- Set up your account for our store
- Comply with all legal obligations we have, such as calculating taxes
- Improve our store’s offerings
- Send you marketing messages if you wish to receive them
If you create an account, we save your name, address, email and telephone number, which will be used to fill in your details for future orders.
In general, we store information about you for as long as we need that data for the reasons we collect it, and we are not required by law to continue to keep it. For example, we will store information for XXX years for tax and accounting purposes. This includes your name, email address, billing and shipping address.
We save comments or ratings.
Who on our team has access
Our team members have access to the information you provide to us. For example, store administrators and managers can access:
- Order information, what you purchased, when you purchased it and where it will be sent, and
- Customer information such as name, email and billing and shipping address.
Our team members have access to this information to fulfill orders, process returns and support customers.
What we share with others
In this section, you must list who you share the data with and for what purpose. This may include, but may not be limited to, Analytics, marketing, payment platforms, transportation providers, and third-party integrations.
We share information with third parties who help us process your orders; for example --
Payments
In this subsection, you should list the third-party payment processors you use to make payments on your store, as they may handle customer data. We have included PayPal as an example, you should remove it if you are not using PayPal.
We accept payments via PayPal. When processing payments, some of your data is sent to PayPal, which is information necessary to process and manage the payment, such as the order total and billing information.
Please see the PayPal Privacy Policy for more information.
